Monday, February 17, 2014

"Search" engine

We have a system that stores documents regarding how to deal with various incidents we encounter.

This system has a “search function” that allows you to enter a “search string” and it will return “search results”, ranked by a score indicating how closely the resulting item matched the “search string”. It will also highlight which characters in the result were found to match.

Below are the details from a recent search. You are seeing the1st, 2nd, and 40th “best matches”.

Search for:
Task 'TWINVAP004#II21EBM0100D' abnormal in process 'TWINVAP004#IDailyTestEQBM'

Score Title
100  Computer is loud or making strange sounds.
99  Cursor not responding in Windows
93 Task 'TWINVAP100#I21EBM0100D' abnormal in process 'TWINVAP100#IDailyTestEQBM'

In case it’s a bit hard to see with them so far apart, here are the search string and the “40th best match” shown directly above one another. (Red denotes differences.)
Task 'TWINVAP004#II21EBM0100D' abnormal in process 'TWINVAP004#IDailyTestEQBM'
Task 'TWINVAP100# I21EBM0100D' abnormal in process 'TWINVAP100#IDailyTestEQBM'

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