Thursday, May 29, 2014

In the doghouse

My dog is getting old and I fear I am not able to provide him the care and attention that he needs. He's a 12 year-old neutered male Maltese. He has very few teeth left (though still eats small kibble mixed with a little water). His vision and hearing are suspect. He is house trained, thus nobody has to take him outside in the dead of winter, but he does have his share of "intentionals". (Those are like "accidents", but with premeditation.)

Jen has become allergic to him, so he's no longer allowed to sleep in our room. Due to the aforementioned "intentionals", he needs to be contained at night. He's got a small gated area, with his dog bed, his water dish, and a piddle pad, in the basement, but lately he's taken to barking... in the middle of the night... a lot. (To be clear, he also likes to bark in the daytime. In general, if he's separated from the pack, he's fond of vocalizing his discontent.)

I think he's lonely.

He's occasionally had nights not in his pen, and, though he doesn't bark, he has had an alarmingly high "intentional" rate.

Oh, how I wish I could reason with him. "Neo, if you promise not to pee on the floor, you can have free run of the entire house."

Alas, one cannot reason with a dog. So he's relegated to his pen.
When he barks, he gets put in his kennel and put out in our attached garage.
Whenever he's been in his kennel for a period of time, he invariably pees in there.

This leaves us with a stinky, barking dog, that my wife is allergic to, who, more often than he should, pees on the floor. This is not raising his stock value.

He needs a home where he can be free; where he's not separated from the pack. He doesn't require walks (his small stature ensures that running throughout the house is sufficient exercise). He likes nothing more than to sit in someone's lap, or right next to them in a large chair, or on one of his dog beds on the floor in a room with people. He's pretty friendly with people, though he doesn't take too kindly to being stepped on. He will occasionally "bite" at feet if you do catch his tail accidentally. (I put "bite" in quotes due to his lack of teeth.)

I don't want to kill my dog, but I'm afraid I can't keep him much longer.

Anybody have a contingent in your household rooting for getting a dog, but maybe others aren't so sure? Would you like to borrow Neo for a week or two, to test out if the kids will actually feed him and clean up after him, like they promise they will? (If it’s going well, this “trial period” could be extended indefinitely.)
Any retired, empty-nesters looking for a companion that doesn't require much maintenance?

I'd like to "send him to a farm, to happily live out the rest of his days".
Are you a "farmer"?

Wednesday, May 7, 2014

9... 10... D'oh!

We were trying to download a new song for Just Dance 2014 on the Wii and we got an error. The message said that, if this error continues to occur, go to a website.

The error continued.

I went to the website.

Searching for the error code, I found the "solution" was to call an 800-number.

I called that 800-number. (I must admit, the hold music was pretty enjoyable: various themes from the Zelda universe.)

I was finally connected with David. He was very pleasant, but wouldn't be able to fix my issue himself. He needed to open a ticket with the tech department. They would contact me within the next 1 to 2 business days.

Later that same day, I received an email. It had a different number to call.

I called that different number.

I was eventually connected with Casey. He asked for my reference number, which I provided, and then for the error code, which I also provided. (Though, I had expected that information to already be available to him, as he was, presumably, looking at my incident ticket at that point in time.)

He looked up the code and then proceeded to explain what this error means and how to "fix" it. He explained that some files had gotten corrupted and that this can often happen when people illegally modify their systems.
 
He asked if I had made such modifications.
 
I said that I had not (which, by the way, is the truth, though I suspect that question is fairly universally answered in the negative).
 
He then proceeded to explain "the solution": formatting the memory.

"This may result in the loss of data." (Uhm... not so much "may" if I'm doing a format.)

Playing dumb, I asked, "What about the files that I cannot move to the SD card?"

As expected, he indicated that those would be lost.

I wish I had a transcript of the conversation because I don't recall exactly when, but he did mention that this error is typically a result of people illegally modifying the system. That's all well and good... if I had modified my system, but, since I hadn't, the karmic slap in the face seems unwarranted.
Basically, I’m being accused of breaking the rules and then I’m going to lose all my data. Wow, way to make me feel like a valuable customer.
 
 
Epilogue: We later reattempted the download, and it worked. So, we haven't lost any data yet, but I'm fearful that there is a lingering problem that could rear its head at any moment.